Bringing transparency to users throughout the onboarding
Blinkist
Education
February 10, 2021
Bringing transparency to users throughout the onboarding
Upgrading
Transparency
Free trials
Being transparent on the free trial is a good way to create a relationship of trust with your users, which can be reluctant towards free trials after disappointing experiences. By doing so, Blinkist:
- Increased trial sign up by 23%
- Reduced customer complaints by 55%
- Increased push notification opt-in from 6% to 74%
- Reduced cancellations during the trial by 4%
Hily is a dating app with an emphasis on streaming and video calls. The app claims 20 million users worldwide.
Duolingo
Education
June 8, 2021
Bringing transparency to users throughout the onboarding
Upgrading
Transparency
Free trials
Duolingo has drawn inspiration from Blinkist's onboarding, with a transparent "how your free trial works" screen. By doing so, Blinkist increased free trial conversion by 23%, push notification opt-in from 6% to 74%, and reduced cancellations during the trial by 4%.
Duolingo is the fun, free app for learning 35+ languages through quick, bite-sized lessons. Practice speaking, reading, listening, and writing to build your vocabulary and grammar skills.